Introduction
SolidGround Landscaping ("we," "our," or "us") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
Information We Collect
Personal Information
We may collect the following personal information:
- Account Information: Name, email address, and phone number when you create an account via Google Authentication.
- Profile Information: Property address, service preferences, and any additional details you provide.
- Payment Information: Billing details processed securely through third-party payment processors.
Location Data
We collect and process location data to provide our landscaping services effectively. This includes:
- Property addresses you provide for service delivery.
- Approximate device location to suggest nearby services (only when you grant permission).
Usage Data
We automatically collect certain information when you use the Service, including:
- Device type, operating system, and unique device identifiers.
- App usage patterns, feature interactions, and session duration.
- Crash reports and performance data.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Service.
- Process and manage your service bookings.
- Send you booking confirmations, updates, and service notifications.
- Communicate with you about quotes, scheduling, and service status.
- Improve our Service through analytics and usage data.
- Detect and prevent fraud or unauthorized access.
Third-Party Services
Our Service integrates with the following third-party services:
- Google Authentication: For secure account sign-in. Subject to Google's Privacy Policy.
- Firebase (Google): For data storage, authentication, and push notifications. Subject to Google's Privacy Policy.
- Analytics Providers: To help us understand app usage and improve performance.
Data Storage and Security
Your data is stored securely using Firebase cloud infrastructure. We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security audits.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Withdraw consent for data processing at any time.
- Opt out of marketing communications.
Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: privacy@solidgroundlandscaping.com